Acceptable Use Policy (AUP)
Statement of Purpose
The Primary Purpose of CentrioHost LLC is to provide our clients
with the resources necessary to put their internet services online
reliably in a lightning fast, high availability environment that
responds quickly to each client's individual needs. This Acceptable
Use Policy includes the following list of Prohibited Activities,
is an integral part of your Hosting Agreement with us. If you engage
in any of the activities prohibited by this AUP policy, CentrioHost
LLC may suspend or terminate your account at any time. We will investigate
incidents involving such violations and may involve and will cooperate
with law enforcement if a criminal violation is suspected.
Regarding Ultimate Liability
The Customer is ultimately responsible for individual server security.
Each Customer must use reasonable care in keeping scripts they run
on the CentrioHost’s servers up-to-date and patched with the latest
security updates. Failure to use reasonable care to protect your
account may result in a security compromise by outside sources.
CentrioHost LLC claims no liability for content.
What is NOT Permitted, this list contains SOME examples for clarity:
CentrioHost’s services may only be used for lawful purposes. Users
may not use CentrioHost’s Services to engage in, foster, or promote
illegal, abusive, or irresponsible behavior, including:
Utilizing the Services to send mass unsolicited e-mail to third
● Utilizing the Services to be involved in the
distribution of tools designed for the aiding of unsolicited bulk
● Utilizing the Services in connection with any
illegal activity, such as:
Fraudulent Sites (Including, but not limited to sites listed at
aa419.org & escrow-fraud.com)
Mail Bombers/Spam Scripts
File Dump/Mirror Scripts (similar to rapidshare)
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal
● Copy material from third parties (including text,
graphics, music, videos or other copyrightable material) without
● Misappropriate or infringe the
patents, copyrights, trademarks, or other intellectual property
rights of any third party.
● Gain unauthorized access to
the computer networks of CentrioHost or any other person.
Commercial Audio Streaming (more than 10+ streams)
or post any virus, worm, Trojan horse, or computer code intended
to disrupt, destroy or damage the operation of the Services.
● Proxy Scripts/Anonymizers.
● Violate any applicable
state, federal and international law.
● IRC Scripts/Bots.
This includes, but is not limited to, the use of IRC clients, server
software, bots or anything related to IRC.
● Post messages,
run scripts or run software programs that consume excessive CPU
time or storage space.
● Escrow/Bank Debentures.
Intended to use more than fair usage of DiskSpace / Bandwidth /
Memory to disrupt service.
● Sale of any controlled substance
without prior proof of appropriate permit(s).
Customer Responsibility for Customer’s Users
Each CentrioHost LLC customer is responsible for the activities
of its users and, by accepting service from CentrioHost LLC, is
agreeing to ensure that its customers/representatives or end-users
abide by this Policy. Complaints about customers/representatives
or end-users of an CentrioHost LLC customer will be forwarded to
the CentrioHost LLC customer’s postmaster for action. If violations
of the CentrioHost LLC Acceptable Use Policy occur, CentrioHost
LLC reserves the right to terminate services with or take action
to stop the offending customer from violating our AUP as CentrioHost
LLC deems appropriate, without notice.
Sending unsolicited bulk and/or commercial information over the
Internet. It is not only harmful because of its negative impact
on consumer attitudes toward CentrioHost LLC, but also because it
can overload CentrioHost LLC network and disrupt service to CentrioHost
LLC subscribers. Also, maintaining an open SMTP relay is prohibited.
When a complaint is received, CentrioHost LLC will investigate and
shutdown the account that is spamming.
CentrioHost LLC does
not allow the use of mail servers for bulk mailing in any form,
newsletters and or subscription lists may be used with prior authorization
from CentrioHost LLC and under no circumstances are you permitted
to send out any form of bulk emails on behalf of another person,
company or other.
You agree not to use weak passwords for any services running on
standard ports, if your server is compromised as a result of a weak
password your service will be suspended without warning, for a password
to be considered acceptable it must contain at least 1 x special
character 1 x Upper case letter 1 x lower case letter 1 number.
CentrioHost LLC allows 18+ adult content that is deemed legal in
the Country and state your Services are located in. Child Porn not
allowed. CentrioHost LLC reserve the right to request and or remove
any content it deems illegal or offense.
If CentrioHost learns of a violation of the AUP, then CentrioHost
may take any of the following actions, in accordance with the severity
and duration of the violation:
● Warning the User.
● Removing the offending content.
● Suspending the offending User from the Services.
● Terminating the offending User from the Services.
● Imposing fees or charges on the offending account in accordance
with the applicable service contract.
● Taking other action in accordance with this AUP, the applicable
service contract, or applicable law.
We reserve the right to refuse, cancel, or suspend service at our
sole discretion. An example of refusal of service is if an account
continues to abuse our policies after warnings. Refusal, cancellation
or suspension of services especially holds true to issues with spam
or any script abuse. Another example of refusal of service is if
a customer becomes very unreasonable, unprofessional, extremely
difficult to work with or threatening. Said customer’s account will
be suspended and we will recommend to the customer to find a new
host. A backup of the account(s) will be provided.